Cancel/Change Order

Order Policy

At Lynoshop, we’re committed to delivering quality products and a smooth shopping experience you can trust. Every order is handled with care — and if something doesn’t go as planned, our team will make it right quickly, fairly, and with genuine dedication to your satisfaction.

Order Changes & Cancellations

Please double-check your order details before completing checkout — including size, color, and quantity — to ensure accuracy.

• Cancellations: Orders may be canceled within 24 hours of purchase, and a 10% cancellation fee will apply.

• If your order has already been processed or shipped, cancellation may no longer be possible.

• To request a cancellation, email us at support@lynoshop.com and include your order number for faster processing.

Exchanges

We currently do not offer direct exchanges for incorrect selections such as size or color.
If you made a mistake with your order, you can cancel within 24 hours and place a new order instead.

Need help choosing the right fit or style? Our friendly support team is always available to guide you before you make your purchase.

Returns & Refunds

We accept return requests within 120 days of delivery. After this period, all sales will be considered final.

Items are eligible for return if:

• The item arrived damaged or defective

• You received the wrong product

• The product differs significantly from its online description

Items are not eligible for return if:

• The item has been used, washed, or altered

• It has minor cosmetic flaws (like loose threads)

• It’s missing original tags or packaging

• The damage wasn’t caused by Lynoshop

How to Request a Refund

Please email support@lynoshop.com with the following details:

• Your order number

• Photos or videos clearly showing the issue

• Proof of purchase

• Shipping receipt (if applicable)

⚠️ Important: Do not return any items without prior approval. Unauthorized returns will not be accepted or processed.

Refund Processing

• Refunds are issued within 7 business days after your returned item has been received and inspected.

• You’ll receive a confirmation email once your refund has been processed.

• Refunds include original shipping charges.

• If your refund hasn’t appeared within 10–15 business days, please contact your payment provider for further assistance.

Important Notes

• Return window: 120 days from delivery

• Return shipping costs: Customer’s responsibility (unless the issue is Lynoshop’s fault)

• Lynoshop is not responsible for loss or damage during return transit

Questions or Concerns?
We’re always happy to help!

📧 Email: support@lynoshop.com
📍 Address: 215 SW 40th Street, Cape Coral, Florida 33914, United States
🏢 LLC: Lyno Shop LLC
🕘 Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

At Lynoshop, every order is more than a transaction — it’s a promise of quality, care, and customer respect.